NAAYÉ BRAHM offers free worldwide express shipping and returns, utilizing premium services for international deliveries and DPD for domestic ones. We strive to ensure rapid and reliable delivery to our customers around the globe.
Please note that we are unable to ship to PO Boxes. Ensure you provide a residential or business address to avoid any delivery issues.
Your order will be processed and shipped on business days only. Please be aware of our observance of local holidays, which include: 1st January, 6th January, 1st April, 1st May, 3rd May, 30th May,15th August,1st November, 11th November, 25th December, and 26th December. You will receive a shipping confirmation email with your tracking details as soon as your order has been handed over to the courier.
Your order will be processed and shipped on business days only. Please be aware of our observance of local holidays, which include: 1st January, 6th January, 1st April, 1st May, 3rd May, 30th May, 15th August, 1st November, 11th November, 25th December, and 26th December. You will receive a shipping confirmation email with your tracking details as soon as your order has been handed over to the courier.
Our courier services operate from Monday to Friday during business hours. Deliveries to rural addresses may experience longer transit times. NAAYÉ BRAHM is not liable for any delays caused by external factors beyond our control.
Orders exceeding $2,500 shipped to the United States may require formal customs clearance. DHL/UPS might reach out to you to provide a federal Tax ID or Social Security number to facilitate delivery directly to your address.
Shipping outside the EU may be subject to customs fees imposed by your country's national tax/customs authorities.
For purchases made in USD, EUR, or GBP, NAAYÉ BRAHM offers DDP (Delivery Duty Paid), meaning all import taxes and duties will be collected at checkout. UPS will handle customs clearance, ensuring a seamless delivery experience to your shipping address.
Orders placed in PLN and shipped outside the EU do not include duties and taxes. These will be the responsibility of the customer upon the parcel's arrival in the destination country.
If a delivery is refused, shipping costs, duties, and taxes incurred will not be refunded. We encourage our customers to carefully review all orders before finalizing to avoid any issues upon delivery.
